Always inspect the surrounding environment for obstacles, uneven surfaces, or traffic before riding. Ensure the road is flat and clear. Wear a helmet and reflective clothing for visibility. Check that the battery is fully charged and the tires are inflated properly.

Keep your body centered over the device. Avoid sudden turns or sharp maneuvers. Use gradual acceleration and braking. Stay aware of your surroundings and avoid distractions like using your phone.
Immediately stop riding and turn off the device. Do not attempt to repair it yourself. Contact Airwheel‘s customer support through the official app or website for assistance.
Regularly clean the device and check for wear on tires, brakes, and the frame. Follow the maintenance schedule in the manual. Avoid overloading the luggage compartment to prevent instability.
Yes, download the official Airwheel app to monitor battery status, receive alerts for potential issues, and access safety guidelines. The app also provides firmware updates for optimal performance.